State Farm® Insurance Agent Robert Franklin

"Friendly and very helpful."

"Jasmine was so helpful! Quick with responding and just an all around great experience."

"My state farm agent is always on point. Whenever I call and is in need of something, they don’t hesitate and get right on it. I’m highly satisfied with the customer service that I receive from my agent and his staff. Thanks for being urgent with all my needs. You are highly recommended"

"Very professional experience and always happy to help out"

"Well Maci was much more help then I've gotten in the last year being with Ben Tullos. Actually took the time to investigate my concern rather then just shrugging and saying I don't know."

"I would like to thank jasmine and the staff of Robert Franklin at state farm insurance on updating my vehicle insurance policy to make sure all my coverages are fully covered"

"Everyone at the Robert Franklin State Farm office showed me the utmost concern and respect. They were more than happy to help with my recent billing problem. I can’t say enough good about Lisa and Ashley. I almost feel like family now!! Jasmine came to my rescue yesterday, helping me understand an issue with my cell phone account (I need a lot of help here). I highly recommend Robert Franklin office. Thank you so much to the entire staff."

"The Robert Franklin State Farm agency in Bossier City, Louisiana has been a godsend to my family. In the midst of an enduring family medical crisis, I was involved in a minor fender vendor. Really bad timing -- right? This agency, especially Sabri and Lisa were instrumental in facilitating communication so that I could meet my obligation to State Farm and a smooth and timely manner. In a time of great personal stress this was very much appreciated."

"My first experience with this specific State Farm Office and everyone I've spoken with have gone out of their way to help resolve my insurance issues. Ms. Jasmine. Moore took care of everything for me in a short amount of time. I have nothing but positive feedback about this office! Thanks Ms Jasmine for all your help!!"

"Maci helped me today with researching a claim from 2011. Excellent customer service!"

"I had Sabri Parks who works at this State Farm location work up my home owners policy and compare the coverage I had elsewhere to what they offer. It was done fast and efficiently and made sense for me to switch over. I also find them conveniently located in Bossier city right off of Barksdale Blvd. The entire staff that I have come across is very nice and easy to work with...they are ready with any questions...I plan on looking into the other services they offer such as life insurance. Thanks to your staff."

"They have an Awesome service. Everyone friendly and gets done what you need done.i refer them to anyone."

"Excellent staff. Ashley will not only help you resolve the issue, she'll help you understand your policy."

"Jasmine was such a great help in assisting with my rental insurance! She was very knowledgeable and polite!"

"Robert has been our State Farm agent since we moved back from Texas - 10 years ago. We are a busy family of 5 - at any given point, something will go bump. I can give several examples of when Robert and his team have gone above & beyond; but it boils down to this - customer service. Robert has been our advocate and always makes sure our claim or resolution is satisfactory to our expectations. His personal communication is always timely and appreciated. If you are looking for an insurance agent in the SBC Area - look no further!"

"I have been with State Farm since 1968 and I must say Robert Franklin has the best staff members of all time. Just give them a call and you will love them( Lisa) is outstanding. Thank you so much for being there for me. Billie McCoy"

"Having been transferred to this agency after mine stopped working for State Farm, I did not know what to expect. I wanted to make changes to my car insurance policy. Maci was extremely pleasant and efficient. She had an updated quote ready within 30 minutes and found some discounts that made my premium lower even though I had upped my liability amounts. I was quite pleased with the quality of the interaction and service."

"My experience was with Sabri. She had a familiar tone and was a pleasure to speak with. She was knowledgeable about the products which made it very easy to understand which products I needed. I will be bringing my business for my insurance needs to Robert Franklin State Farm. Thank you!"

"Very professional, kind, and helpful"

"Robert and his staff are extremely friendly and eager to help me with anything I need."

"The team at Robert Franklin's State Farm is the most professional and helpful crew that you can ever work with when it comes to insurance needs. They go way beyond to make sure you get everything you need. Highly recommended!!! ~Jason Morris"

"Robert & his staff have been nothing sorry of wonderful to me. I the short amount of time (8 months) that I've been with them, they've made everything I needed as painless as possible, even my recent move from Louisiana to Texas. Thanks y'all!!!"

"I've been using State Farm insurance for 41 years and have several policies with the company. My vehicles, home and life insurance for my family are covered. Now adays you want a company that is reliable and willing to respond when you need them in situations. That company is State Farm and I recommend them to all of my friends and family members."

"Awesome service and the experience was wonderful, will definitely recommend to my family and friends. Thank y'all so much."

"Friendly and courteous staff! Highly recommended!"