State Farm® Insurance Agent Robert Franklin

"I have had a couple of claims in the last year. Everyone at Robby Franklin State Farm were very helpful when I had questions. I got a new roof after a hail storm and new gutters. I also purchased a ridder to my home owners insurance they recommended. It covers the service lines between the house and the road. Things like water, gas and electric. I had a water service line break and they instructed me on what to do. Robbie Franklin State Farm is the best!!"

"Best insurance company i've ever worked with!!! They are very knowledgeable and very fast to respond!!! I would highly recommend them to anyone!!!"

"Wow! I’m saving thousands… literally almost $5000 per year. Nieves was great too work with. I recommend giving Robert Franklin’s office at State Farm a call to get a quote. I know you’ll be glad you did. I swapped everything over!"

"Ms Nieves Gallegos is very knowledgeable and provided clear guidance on securing the best life insurance policy to meet my family's needs! Ms Gallegos provided excellent customer service skills during this process! I definitely would recommend your company and sales associate (Ms Nieves Gallegos) to others for insurance needs!"

"I have been with this agency for a few years and have always been satisfied. The other day, Sabri Parks called me up out of the blue with a discount! YES!! Keep those coming lol I had been looking to get another truck for a bit and was gonna need someone in the office to quote me on full coverage and give me some options. Not only was Sabri patient and helpful, she was prompt!! She made the whole process from the insurance end extremely easy! Very satisfied....and I think she needs to replace Jake on the commercials!"

"Sabri was awesome!"

"Fantastic agent and friendly staff. Good rates too! I got my life insurance through them."

"I had an excellent experience working with my insurance representative, Sabri. From the very beginning, she was professional, knowledgeable, and genuinely pleasant to speak with. She took the time to understand my needs and was able to secure me a great rate—something that isn’t always easy, especially since I have multiple vehicles. Typically, dealing with car insurance can be stressful due to high premiums and limited options, but Sabri made the entire process smooth and enjoyable. Her patience, attention to detail, and willingness to help truly stood out. It’s not often that you come across someone who combines professionalism with such a warm and personable approach. I’m very happy with my decision to sign up, and I feel confident in the coverage I now have. If you’re considering new insurance or looking for better rates, I highly recommend giving State Farm a try. Be sure to ask for Sabri—you won’t be disappointed! And don’t forget to let her know B. Moor sent you."

"Good customer service"

"Great customer support Explained answers to all my questions Even helpful figuring out technical details that I was having"

"Very knowledgeable and helpful to all my questions and was able to explain coverages in a very understandable manner. Highly recommend if you’re on the fence about switching companies."

"Excellent customer service!!"

"Sabri is an excellent agent who’s well informed and very patient. She walked me through the entire process of all of my insurance needs from beginning to end. Awesome personality!!!! Five Stars!!!!"

"Really good customer service. Got everything and more I could ask for taken care of from them 100/10!"

"I had a great experience with Dylan from State Farm today! I called to thank him because he followed through on everything we discussed in our previous conversations. Dylan is always polite, professional, and truly takes the time to answer all of my questions so that I can fully understand my options. Today’s conversation was especially helpful, and I believe the advice he shared will help enhance my financial future. Thank you, Dylan—you’re awesome! I truly appreciate your dedication to helping your customers."

"Great customer service. I purchased the home owners insurance. But I also have other insurance with State Farm."

"My insurance agent sabri parks was very helpful, professional, and easy to work with. They made the whole process simple and made sure I understood my coverage. I definitely recommend them to anyone looking for great service."

"I had a great experience working with Sabri Parks. She was pleasant, efficient, and very helpful throughout the entire process. She took the time to answer my questions and made everything easy to understand. Excellent customer service!"

"Ms Gallegos did a fantastic job explaining the insurance coverage on my autos, home and workman comp policies"

"Thank you Nieves!! You were amazing, you really helped me out and I appreciate everything you did!!!"

"Very welcoming great customer service. I just love the team so much.🫶🏾🫶🏾🫶🏾"

"Top-notch service and expertise. Sabri Parks is welcoming, kind, knowledgeable, responsive, and truly puts her clients first! She takes the time to explain all options clearly and helps find the best coverage for my needs. She is patient and thorough! Highly recommend!"

"Sabrina is awesome!"

"Best service in the town. Mrs. Sabri is the best"

"They aren't the worst to deal with, but certainly aren't the best either. Ever since this one switched hands there have been a few issues that have occurred with our accounts. While they have all usually been resolved, the process to resolve them has been more often than not difficult and frustrating. I've actually had easier and more helpful interactions with the State Farm general customer service number/people."