State Farm® Insurance Agent Robert Franklin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Houlton
November 13, 2025
"Sabri was awesome and so helpful!!"
Tonie Rodriguez
November 12, 2025
"Thank you for helping me getting the surgery bond fixed and ready for the new Louisiana law starting next year. You have gone above and beyond to get the information you needed. Thanks again."
"Thank you for allowing us to take care of you! "
Kurt Parks
November 12, 2025
"When you have an issue they quick to respond and handle the issue. Great people to do business with."
"Thank you so much for the wonderful review!"
Kinney Michael
October 21, 2025
"I would like to thank jasmine and the staff of Robert Franklin at state farm insurance on updating my vehicle insurance policy to make sure all my coverages are fully covered"
"Thank you so much! It made my day to get what you needed taken care of. "
Amanda Carter
October 8, 2025
"I had a wonderful experience going through this location for my home insurance needs. Sabri was the one who assisted me in my endeavors. I needed HOI for home loan purposes so I could secure the purchase of a home. She was polite, listened to my concerns, answered questions with a very helpful attitude, and went out of her way to assist me. Highly recommend this location for service as her patience and help really helped lift significant stress from my shoulders during a difficult time for me."
"Thank you so much for the wonderful review!"
Jamaal Kind
September 30, 2025
"Mrs.Rocqual with state farm helped me with everything i needed very helpful and respectful . State Farm Insurance should be proud to have a asset like her on their team"
"Thank you so much for the wonderful review! "
Julie Rambin
September 25, 2025
"They were very nice and accommodating. I went to go over and review my policies. Everything was explained in detail. I have always been a State Farm customer and will continue to be."
"Thank you so much for the wonderful review!"
Pamela Scott
September 25, 2025
"Dylan McCain was the State Farms representative I spoke with to switch insurance companies. He provided great customer service and gave me a quotel I could not say no to. Thank you State Farm for cheaper and better coverage!"
"Thank you so much for your wonderful review!"
Sherry G.
September 3, 2025
"Dillon helped me with everything I needed to do today. State Farm Insurance here has always been very nice and helpful. Robert Franklin and his staff is great."
"Thank you so much for the wonderful review . We really appreciate you! "
Nichole Bourgeois
September 2, 2025
"As Robert Franklin’s former high school principal, I must exclaim how very proud I am of his success in picking up the torch left by the legendary agent, Sam Spivey! Robert and his team welcomed me and my father like “good neighbors” this afternoon and applied professional knowledge and experience to adjust both of our policies applying savings and life change adjustments. Nieves was particularly helpful and is to be commended for her efforts in maintaining two extremely satisfied customers!"
"Thank you so much! yall have been amazing and we are glad we could provide the good neighbor experience!"
Pamela Bell
August 27, 2025
"Rocqual was amazing and made the process for getting life insurance a breeze. She was very sweet and professional I highly recommend!!" To my family and friends getting in contact with her, she’s amazing"
"Thank you so much for the wonderful review!"
Phylicia Thomas
August 25, 2025
"My experience has been great"
"Thank you so much for the wonderful review!"
Kris Hiers
August 19, 2025
"Great office! Everyone is helpful and friendly, Robert has gotten back with me quickly, even on a weekend when I did not expect it, with any question that I had. I highly recommend this agency."
"Thank you so much! You have always been a pleasure to work with!"
Courtney Arkansas
August 8, 2025
"Rocqual was amazing and made the process for getting life insurance a breeze. She was very sweet and professional I highly recommend!!"
"Thank you so much for the wonderful review!"
Christopher Shaw
August 4, 2025
"The people in the office have always been kind and friendly every time I've spoken with our dealt with any person from the office."
"Thank you so much for the wonderful review. Its always a pleasure to take care of you. "
Bradly Arkansas
July 30, 2025
"Mrs. Rocqual was very helpful and just such a nice person. Thank you so much."
"Thank you so much for the review!"
Count Veshoulieres
July 28, 2025
"Very decent customer service, I just talked with Dylan over the phone earlier and he was super nice. A 10/10 I recommend this place to anyone who needs recommendations. It's a 🤌🏻 chef's kiss from me."
"That is awesome to hear! so glad you had a great experience! Thank you so much for the review!"
Lakeisha Warren
July 28, 2025
"Rocqual was very informative and educated me on my insurance request for my family. Most of all she listened. Thanks"
"Thank you so much for the wonderful review! "
C'Letha Jones
July 25, 2025
"Friendly knowledgeable and informative"
"Thank you so much for the review!"
Sam Harris
July 21, 2025
"Very professional service call from the young lady. She explained everything throughly and was not pushy. Rocquel was awesome"
"Thank you so much for your wonder review!"
Debbie Worley
July 18, 2025
"I found Robert Franklin’s State Farm office by helping my mom take care of her insurance business. I was greatly surprised with how kind and helpful this office was. I found out that not everybody cares about you but at Robert Franklin State Farm office they make you feel special and you are important to them.Everyone there is very helpful and Robert Is awesome! Give him a try you won’t be disappointed"
"You have been amazing! Thank you for the wonderful review!"
L Jackson
July 16, 2025
"Rocqual Johnson did a awesome job inquiring about me switching Insurance Companies. She explained everything to me."
"Thank you so much for the wonderful review! "
Cam Keith
July 16, 2025
"Guys Mrs Rocqual Johnson is the greatest she’s very consistent makes everything very coveted and her work is immaculate 10/10 recommend!"
"Thank you so much for the wonderful review!"
Rachel Hughes
July 14, 2025
"Rocqual Johnson is very knowledgeable and professional providing a great experience for me."
"Thank you so much for the wonderful review. We are glad that you had such a good experience "
Ariuna Johnson
July 14, 2025
"I was interested in switching over my insurance and I had the most amazing experience ever. Rocqual Johnson assisted me and ensured I would be receiving the best price possible, she was very patient, and helpful. I would recommend this company to anyone who listens, I had a 10/10 experience!!!"
"That is amazing thank you so much for the wonderful review! "