State Farm® Insurance Agent Robert Franklin

"I just visited State Farm to get a car insurance quote and ended up leaving with a home insurance policy as well! Ms. Nieves provided me with an amazing price that will save me over $800 per year. I'm extremely satisfied with the service and look forward to being a long-time customer. Thank you, State Farm, and especially Ms. Nieves, for your excellent service!" **Español:** Hoy ,Acabo de visitar State Farm para obtener una cotización de seguro de auto y salí de allí con una póliza de seguro de casa también. La señora Nieves me dio un precio increíble que me ahorrará más de $800 al año. Estoy muy satisfecha con el servicio y espero ser clienta durante mucho tiempo. Gracias, State Farm, y especialmente a la señora Nieves, por su excelente servicio."

"If you're looking for an Insurance Agent who is thorough, friendly, diligent, and incredibly easy to speak with, you'll find it challenging to find one better than Robert Franklin's office w/ State Farm. Robert and his team have gone out of their way to provide excellent and prompt customer services, as well as responsibly managing our account, to ensure that we are receiving the best coverage at the most economical price. I've never once had a bad or inconvenient experience when dealing with this team, and though I've not personally met or conversed with each one individually, the individuals that I have encountered in the past have always been incredible and effective in their position. Today, I called to ask a few questions, and as usual, their office did not disappoint! I had the pleasure of receiving assistance from Sabri Parks, who reaffirmed my justifiable confidence in this team and their willingness to go above and beyond. Thank you, Sabri, Robert, and the entire team over at Robert Franklin - State Farm."

"Spoke with the agent Rocqual Johnson about a life insurance quote and she was straightforward about the whole process, took her time to explain about the policies and how everything works considering this was all new to me…I also like how instead of throwing prices at me she told me to name a price that I was comfortable with and I did and she found a plan that works with my budget, that made everything so much easier. Definitely deserve 5 stars!"

"This agent had been more than helpful with my recent claim. I walked in with a problem and his staff was quick in handling it and satisfied me. If you’re looking for a good agent i highly recommend."

"Exceptional service at all points of contact. Staff is extremely professional and knowledgeable an always eager to help with great service and ensuring that all questions/concerns are answered. I strongly recommend Robert and staff on all insurance needs."

"Phenomenal customer service. He doesn’t respond within the day. He responds within minutes and gets me taken care of. I am very happy to be a customer here!!"

"I just had a great experience with Lisa at Robert Franklin State Farm Insurance. I usually do not deal with our insurance needs, I leave that to my husband but she made it so easy for me and answered all of my questions. I highly recommend this agent and office."

"We have been State Farm customers for nearly 50 years. Our recent visit for our car insurance went perfectly. All questions answered and issues resolved. State Farm customers for life!"

"Friendly service, go over policies in depth and makes sure you understand coverages, etc. Been my agent since 2018 and have never had a bad experience. 10/10 recommend"

"Have always been great!"

"Great agent"

"Thoughtful and professional."

"It was a real pleasure meeting with Lisa today. She provided service in a very friendly and efficient manner. State Farm has always been a great provider for needs in so many areas. Thank you, D'ANN Bourgeois"

"I recently had the pleasure of working with Robert Franklin and his staff for my car insurance needs, and I couldn't be more impressed. From the moment I reached out, Robert and his team went above and beyond to provide exceptional service. They were professional, friendly, and truly took the time to understand my specific needs. Robert carefully walked me through all of my options, ensuring I had a clear understanding of the coverage that would work best for me. His staff was equally helpful, answering any questions I had promptly and efficiently, and making the entire process seamless and stress-free. What I appreciated most was their transparency and dedication to making sure I had the best possible policy for my budget and situation. It's rare to find such a caring and knowledgeable team that truly puts the customer first. I highly recommend Robert Franklin and his staff to anyone in need of car insurance. Their expertise and excellent customer service make them stand out, and I look forward to continuing to work with them in the future!"

"Friendly and very helpful."

"Jasmine was so helpful! Quick with responding and just an all around great experience."

"Very professional experience and always happy to help out"

"Well Maci was much more help then I've gotten in the last year being with Ben Tullos. Actually took the time to investigate my concern rather then just shrugging and saying I don't know."

"I would like to thank jasmine and the staff of Robert Franklin at state farm insurance on updating my vehicle insurance policy to make sure all my coverages are fully covered"

"Everyone at the Robert Franklin State Farm office showed me the utmost concern and respect. They were more than happy to help with my recent billing problem. I can’t say enough good about Lisa and Ashley. I almost feel like family now!! Jasmine came to my rescue yesterday, helping me understand an issue with my cell phone account (I need a lot of help here). I highly recommend Robert Franklin office. Thank you so much to the entire staff."

"The Robert Franklin State Farm agency in Bossier City, Louisiana has been a godsend to my family. In the midst of an enduring family medical crisis, I was involved in a minor fender vendor. Really bad timing -- right? This agency, especially Sabri and Lisa were instrumental in facilitating communication so that I could meet my obligation to State Farm and a smooth and timely manner. In a time of great personal stress this was very much appreciated."

"My first experience with this specific State Farm Office and everyone I've spoken with have gone out of their way to help resolve my insurance issues. Ms. Jasmine. Moore took care of everything for me in a short amount of time. I have nothing but positive feedback about this office! Thanks Ms Jasmine for all your help!!"

"Maci helped me today with researching a claim from 2011. Excellent customer service!"

"I had Sabri Parks who works at this State Farm location work up my home owners policy and compare the coverage I had elsewhere to what they offer. It was done fast and efficiently and made sense for me to switch over. I also find them conveniently located in Bossier city right off of Barksdale Blvd. The entire staff that I have come across is very nice and easy to work with...they are ready with any questions...I plan on looking into the other services they offer such as life insurance. Thanks to your staff."

"They have an Awesome service. Everyone friendly and gets done what you need done.i refer them to anyone."