State Farm® Insurance Agent Robert Franklin

"worst insurance agent ever . I signed up for renters insurance .It took forever to give me the documents . So, I asked to cancel .And now they are telling me it’s going to take more time to be canceled. They want me to pay on December 7 inspite of the policy being cancelled . They are the worst. So slow , like they are living in the 1800’s. Stay away."

"Due to the negligence of a neighbor, an out of control and not properly secured trampoline, knocked down my fence. Robert actively and with quick authority worked with me on a resolution to the whole fiasco. He is a total pleasure to have as an agent. Give him a shot and you will be as happy as I am."

"Sabri was awesome and so helpful!!"

"Thank you for helping me getting the surgery bond fixed and ready for the new Louisiana law starting next year. You have gone above and beyond to get the information you needed. Thanks again."

"When you have an issue they quick to respond and handle the issue. Great people to do business with."

"I would like to thank jasmine and the staff of Robert Franklin at state farm insurance on updating my vehicle insurance policy to make sure all my coverages are fully covered"

"I had a wonderful experience going through this location for my home insurance needs. Sabri was the one who assisted me in my endeavors. I needed HOI for home loan purposes so I could secure the purchase of a home. She was polite, listened to my concerns, answered questions with a very helpful attitude, and went out of her way to assist me. Highly recommend this location for service as her patience and help really helped lift significant stress from my shoulders during a difficult time for me."

"Mrs.Rocqual with state farm helped me with everything i needed very helpful and respectful . State Farm Insurance should be proud to have a asset like her on their team"

"They were very nice and accommodating. I went to go over and review my policies. Everything was explained in detail. I have always been a State Farm customer and will continue to be."

"Dylan McCain was the State Farms representative I spoke with to switch insurance companies. He provided great customer service and gave me a quotel I could not say no to. Thank you State Farm for cheaper and better coverage!"

"Dillon helped me with everything I needed to do today. State Farm Insurance here has always been very nice and helpful. Robert Franklin and his staff is great."

"As Robert Franklin’s former high school principal, I must exclaim how very proud I am of his success in picking up the torch left by the legendary agent, Sam Spivey! Robert and his team welcomed me and my father like “good neighbors” this afternoon and applied professional knowledge and experience to adjust both of our policies applying savings and life change adjustments. Nieves was particularly helpful and is to be commended for her efforts in maintaining two extremely satisfied customers!"

"Rocqual was amazing and made the process for getting life insurance a breeze. She was very sweet and professional I highly recommend!!" To my family and friends getting in contact with her, she’s amazing"

"My experience has been great"

"Great office! Everyone is helpful and friendly, Robert has gotten back with me quickly, even on a weekend when I did not expect it, with any question that I had. I highly recommend this agency."

"Rocqual was amazing and made the process for getting life insurance a breeze. She was very sweet and professional I highly recommend!!"

"The people in the office have always been kind and friendly every time I've spoken with our dealt with any person from the office."

"Mrs. Rocqual was very helpful and just such a nice person. Thank you so much."

"Very decent customer service, I just talked with Dylan over the phone earlier and he was super nice. A 10/10 I recommend this place to anyone who needs recommendations. It's a 🤌🏻 chef's kiss from me."

"Rocqual was very informative and educated me on my insurance request for my family. Most of all she listened. Thanks"

"Friendly knowledgeable and informative"